Returns and Refunds Policy
When you make a purchase from our website, you agree to accept our return and refund policies outlined below. Please review these policies carefully.
Return and Refund Policy
- Case-by-Case Basis: We reserve the right to refuse any refund or return on a case-by-case basis.
- Return Period: Items must be returned within 30 days of purchase.
- Return Authorization: Before returning any item, you must contact us first to see if said order is eligible for return. Contact us with your invoice number, items being returned, and reason for return ready.
- Return Shipping: Shipments being returned will be the responsibility of the customer, unless it is a special case. In special cases, a return label will be provided.
- Where to Return: Returned packages must be sent back to us at:
1132 Crenshaw Blvd, Los Angeles, CA 90019
Return Requirements
- Inspection: Returned merchandise will be inspected to see if they are in brand-new and unused condition. Items that do not meet this requirement will not be accepted.
- Restocking Fee: Restocking fee may apply.
- Return Window: Returns must be made within 30 days of purchase.
- Defective Products: If a product is defective, we will replace the item for you, free of charge.